FAQ – Eden Spa Hotel in Honfleur
Are you planning a trip to Honfleur? Find answers to the most frequently asked questions about the Eden Spa Hotel, a 3-star hotel in Normandy. Location, bookings, facilities and services: all the information you need to organise your stay.
Location and how to get to the hotel
Where is the Eden Spa Hotel in Honfleur?
The Eden Spa Hotel is situated on Avenue de Normandie, 14600 Honfleur, right next to the Pont de Normandie and the Village des Marques. Its location makes it easy to reach Honfleur’s historic centre and explore the region’s main tourist attractions.
How far is the hotel from Honfleur town centre?
The Eden Spa Hotel is situated approximately 3.5 km from the Vieux Bassin, in the heart of Honfleur’s historic centre. It takes around 5 to 10 minutes by car, depending on traffic, to reach the harbour, the restaurants and the shopping streets.
Does the Eden Spa Hotel have a car park?
Yes, the Eden Spa Hotel has a private outdoor car park where guests can park their cars on site. To find out about access arrangements and any parking charges that may apply during your stay, please contact reception.
How long does it take to get to the Eden Spa Hotel from Paris?
The Eden Spa Hotel is about a 2-hour 15-minute drive from Paris, depending on your starting point and traffic conditions. Honfleur is therefore an ideal destination for a weekend break in Normandy, just a few hours from the capital.
Is the Eden Spa Hotel near Deauville Airport?
Yes, the Eden Spa Hotel is about a 20-minute drive from Deauville-Normandie Airport. This proximity makes it easier for travellers arriving by plane to organise a stay in Honfleur.
How many stars does the Eden Spa Hotel have?
The Eden Spa Hotel is a 3-star hotel in Honfleur, part of the Best Western chain. It offers rooms and studios, a wellness area with a heated indoor swimming pool, dining options and facilities for business travellers.
Booking and terms and conditions of stay
How do I book a room at the Eden Spa Hotel?
You can book your stay directly via our official website using the booking button. Our team can also be contacted on +33 2 58 06 00 40 or by email at reception@hoteleden-spa.fr for any specific enquiries.
What are the hotel’s check-in and check-out times?
Rooms are available from 3 pm on the day of your arrival. On the day of departure, we ask that you vacate your room by 11 am at the latest. If you have any special requests regarding these times, please contact our reception.
Can I change or cancel a booking at the Eden Spa Hotel?
The options for changing or cancelling your booking depend on the fare conditions of your booking and the dates of your stay. Some fares are flexible, whilst others are non-refundable. We recommend that you check the terms and conditions provided at the time of booking or contact our team.
What payment methods does the hotel accept?
The Eden Spa Hotel accepts payment by credit card, including Visa and Mastercard, as well as cash. Payment and deposit terms may vary depending on the type of booking.
Is a bank guarantee required on arrival?
Yes, a valid bank card in the guest’s name may be required as a guarantee on arrival. A pre-authorisation may also be carried out, in accordance with the establishment’s terms and conditions.
Are pets allowed at the Eden Spa Hotel?
Yes, pets are welcome at the Eden Spa Hotel, subject to a surcharge of €15 per pet per night. Please do let us know if you’ll be bringing a pet when you make your booking so that we can make the best possible arrangements for your stay.
Hotel facilities and services
Is Wi-Fi free at the Eden Spa Hotel?
Yes, free Wi-Fi is available to guests at the Eden Spa Hotel, including in the rooms. This means you can browse the internet or work remotely whilst you’re staying in Honfleur.
Are the rooms at the Eden Spa Hotel non-smoking?
Yes, the rooms and studios at the Eden Spa Hotel are non-smoking. The hotel takes care to ensure its guests’ comfort throughout their stay.
Is the hotel accessible to people with reduced mobility?
The Eden Spa Hotel has rooms specially adapted to accommodate guests with reduced mobility. We recommend that you contact reception before making your booking to check the availability of accommodation suited to your needs.
Does the Eden Spa Hotel have a swimming pool and a wellness area?
Yes, the Eden Spa Hotel has a wellness centre featuring a heated indoor swimming pool, a sauna, a hammam and massage treatments. You can find the terms and conditions of access, treatment details and booking information on our dedicated spa page.
Can we eat and have a drink straight away at the hotel?
Yes, the Eden Spa Hotel has a restaurant, a bar and a range of quick-service dining options. You can enjoy a meal on site or choose from the meal trays and other snack options available from our staff.
Further information
Does the Eden Spa Hotel serve breakfast?
Yes, a breakfast buffet featuring both sweet and savoury options is available every morning. It includes, amongst other things, pastries, bread, hot drinks, fruit juices, cereals, cheese and cold meats. Takeaway options and room service are also available.
Is the tourist tax included in the room rate?
The tourist tax is not included in the booking rate and must be paid as an additional charge, at the rate in force at the time of your stay. Our team can advise you of the applicable amount when you make your booking.
Can I book a special offer or buy a gift voucher at the Eden Spa Hotel?
Oui, l’hôtel Eden Spa propose régulièrement des offres spéciales ainsi que des bons cadeaux. Retrouvez les offres disponibles sur notre site officiel et consultez notre espace dédié aux bons cadeaux pour offrir une expérience à Honfleur.